Jewellery Concierge: Virtual Selection & Shopping

Experience Swarnmala Jewellery Live – Just for You!

Discover the elegance of Swarnmala Jewellery from anywhere with our exclusive Jewellery Concierge: Virtual Selection & Shopping service. Whether you're searching for the perfect bridal piece, everyday elegance, or a thoughtful gift, our jewellery experts are ready to assist you one-on-one via a live WhatsApp video call.

How It Works

1. Choose Your Jewellery Category

Browse through our exquisite collections of gold, diamond, and silver jewellery. Whether it’s rings, necklaces, bangles, or custom pieces, we will curate a selection tailored to your preferences.

2. Book Your Live Jewellery Session

Select a convenient time for a private, personalized jewellery showcase.

3. Join a Live Video Call

Connect with our jewellery experts via WhatsApp video call and get a real-time look at our finest pieces. Ask questions, compare designs, and find your perfect match.

4. Secure Your Purchase

Once you’ve found the perfect jewellery, you can reserve or purchase it immediately. Our team will guide you through payment and delivery options seamlessly.

Why Choose Our Virtual Jewellery Concierge?

✅ Personalized Selection – Curated jewellery options based on your preferences.
✅ Live Showcase in HD – Get a 360° close-up of every piece before making a decision.
✅ Expert Advice – Our jewellery specialists help you select the right piece for any occasion.
✅ Shop with Confidence – No pressure, just a seamless and convenient experience.
✅ Luxury from Home – Experience Swarnmala’s elegance without stepping out.

Book Your Live Jewellery Concierge Session Now!

Fill out the form below to schedule your live video call. Our team will confirm your appointment and share the WhatsApp link for your private viewing session.

[Book Now] (Button linking to WhatsApp booking form)

📞 Need help? Contact us at +91 8008009993 or social@swarnmala.com

✨ Your dream jewellery is just a video call away! ✨

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.